WiFi continually drops out for a few seconds.

[Richard2478]

Since receiving a new Sky Max hub, the WiFi drops out repeatedly and regularly throughout the day. I work from home so this is highly disruptive. 

[Tom-W19]

Hi @Richard2478 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Richard2478]

Hi Tom,

Sorry that I missed the private chat request. I am still having the same problem, along with others. Are you able to help?

Many thanks

Richard

[Lisa-P1987]

Hi there Richard2478 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147