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Discussion topic: WiFi constantly dropping

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This message was authored by ChloeMarie23 This message was authored by: ChloeMarie23

WiFi constantly dropping

We moved house in November and went with sky for our wifi. It tooks weeks to get an initial engineer out to work out what we needed and then were constantly passed from team to team to get us connected until it finally happened at the start of January. Since then it is constantly dropping out and our speeds are very slow. We are yet again waiting for an engineer to come and sort it out and wondered if anyone had had a similar experience or knew what could be wrong. Thanks 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: WiFi constantly dropping

Posted by a Superuser, not a Sky employee. Find out more

@ChloeMarie23 there can be multiple causes if you post your Sky hub's connection stats. Forum members msybe able to tell you what is wrong. See Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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