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Discussion topic: WiFi constantly dropping every few minutes!

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This message was authored by: EmsieLou765

WiFi constantly dropping every few minutes!

This is driving me crazy. I've only had Sky a month since moving into a new home. I work from home to do is causing major issues as it literally drops every few minutes constantly throughout the day. 
I've completed all the checks, service checks etc via the app, all says fine but it seriously isn't. 
can't even find a way to speak to anyone in Sky regarding it 
before it drives me completely up the wall has anyone any suggestions please? 

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This message was authored by: Chrisee

Re: WiFi constantly dropping every few minutes!

Posted by a Superuser, not a Sky employee. Find out more

@EmsieLou765 check the lights onnthe hub when you lose connection and follow this guide https://www.sky.com/help/articles/hub-lights-explained-start

 

If the servicecchecker is not picking up the linecdrops which can happen if they are brief you will havecto call, Sky. If you haveca phone connected tomyour Sky hub dial 150 fir a free call or usecany Sky customer service number starting 03 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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