WiFi consistently poor

[Foxy13]

WiFi consistently has poor signal and the sky box buffers and stutters constantly. All the lights show green but service is abysmal. 

[Tom-W19]

Hi @Foxy13 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you Foxy13 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Foxy13]

Hello,

thank you, I've not seen an opportunity to discuss this issue yet since the reply above. 

[Highlinder]

@Foxy13  What device do you used to view the forum and what browser do you use?

[Tom-W19]

Hi @Foxy13 

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.