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Discussion topic: WiFi connectivity issues

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This message was authored by: Radnukakitty

WiFi connectivity issues

Randomly at 00:20 the wifi hub showed a red light, there's no issue with payment, no signs of reported issues, I checked the cables and turned it off and on again with no success. The app says there's no issues but the hub is red and all devices say there's no internet 

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This message was authored by: Kazzy2211

Re: WiFi connectivity issues

Having the same issue from about 14 minutes ago

This message was authored by: Nikki_marr

Re: WiFi connectivity issues

Mines the same
This message was authored by: Marney87

Re: WiFi connectivity issues

I'm having the same issue it's saying sign in to connect to WiFi, I've ran the test and it says everything is ok but haven't got any Internet to any devices. My LAN box is showing a red light to
This message was authored by: Shmoll

Re: WiFi connectivity issues

Same here it’s driving me insane! Happened last night too around 1:30am, unplugged everything did the synopsis but and still nothing but when I woke up at 8am all was fixed again 

This message was authored by: SarahLou9

Re: WiFi connectivity issues

Same issue here. No luck restarting router and connection showing as green through sky app. Managed to connect to neighbour's WiFi to get online. 

This message was authored by: Daniel0210

Re: WiFi connectivity issues

Posted by a Superuser, not a Sky employee. Find out more

When there are broadband issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. You don't receive advance notification of this from Sky or Openreach.


Hopefully it'll be back up and running before 7am.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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