Discussion topic: WiFi connectivity issues
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Message posted on 25 Nov 2025 12:29 AM
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WiFi connectivity issues
Randomly at 00:20 the wifi hub showed a red light, there's no issue with payment, no signs of reported issues, I checked the cables and turned it off and on again with no success. The app says there's no issues but the hub is red and all devices say there's no internet
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All Replies
Message posted on 25 Nov 2025 12:33 AM
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Re: WiFi connectivity issues
Having the same issue from about 14 minutes ago
Message posted on 25 Nov 2025 12:34 AM
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Re: WiFi connectivity issues
Message posted on 25 Nov 2025 12:40 AM
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Re: WiFi connectivity issues
Message posted on 25 Nov 2025 12:40 AM
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Re: WiFi connectivity issues
Same here it’s driving me insane! Happened last night too around 1:30am, unplugged everything did the synopsis but and still nothing but when I woke up at 8am all was fixed again
Message posted on 25 Nov 2025 12:42 AM
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Re: WiFi connectivity issues
Same issue here. No luck restarting router and connection showing as green through sky app. Managed to connect to neighbour's WiFi to get online.
Message posted on 25 Nov 2025 04:32 AM
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Re: WiFi connectivity issues
When there are broadband issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. You don't receive advance notification of this from Sky or Openreach.
Hopefully it'll be back up and running before 7am.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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