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Discussion topic: WiFi connection

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This message was authored by: Canningball

WiFi connection

I have just had my sky engineer out to connect my broadband. I am up and running but the WiFi isn't great. I am working from home and the WiFi isn't strong enough the connection keeps dropping off. 

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This message was authored by: caesarome

Re: WiFi connection

Posted by a Superuser, not a Sky employee. Find out more

@Canningball 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

Select "No, I still need help" at the bottom on the above link.

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This message was authored by: JavelinSam

Re: WiFi connection

I have the same issue, the engineer laughed when i told him of Skys promise of coverage and he was right. i have been given a wifi extender pod but it doesnt work. the only useable locations for it are in a position where the signal is already poor so doesnt add any boost.  

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