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Discussion topic: WiFi connection

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This message was authored by Danielle138 This message was authored by: Danielle138

WiFi connection

I wish to better the WiFi & connection quality as our gadgets are really slow and only have one bar on each others devices.
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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: WiFi connection

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: WiFi connection

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
Danielle138
Topic Author
This message was authored by Danielle138 This message was authored by: Danielle138

Re: WiFi connection

Yes please I want to better the WiFi as we have to many glitches on gadgets & where things freeze so constantly having to turn it all off & back on again. Also with have 5 or 6 gadgets using the same WiFi seems to be slowing it down.

I await your earliest reply.

I've only been a customer for a few months & it seems to be causing alot of upset in the household.

Thanks

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: WiFi connection

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: WiFi connection

Posted by a Sky employee

We are still looking to help you Danielle138 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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