Discussion topic: Powder to broadband

This message was authored by: Rhiannon981 · ‎07 Feb 2025

Hello I set my broadband up yesterday all was working fine and now the box isn't getting powder? I have plug it into other plugs ect. Made sure all cables are in properly but no light or power now

This message was authored by: Chrisee · ‎08 Feb 2025

@Rhiannon981 you will nedd to yalk to Sky as it sounds like your hub is faulty. I can see thatyour post has been escalated to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: Mr+Flibbles+86 · ‎08 Feb 2025

Thanks for escalating this. We’ve sent an invite to chat.

This message was authored by: Lisa-P1987 · ‎10 Feb 2025

We are still looking to help you Rhiannon981 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: Powder to broadband

Powder to broadband

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