WiFi connection

[Anonymous]

Hello, I'm having trouble with my wifi, on my router the internet is not lit up green, it's blank, it goes orange and then there is nothing, and the internet keeps going off, I've reset the wifi box 3 times this morning and still having issues. 
many thanks

[daveNOS]

I assume you no longer requuire help as you have deleted your forum account?

[Matt+Aspinell]

same here, sky just ordered a new router 4.2, so same as the one its replacing. Hope this works. On this, is the new white max hub better if you're still on broadband and not fibre?

[TimmyBGood]

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@Matt+Aspinell wrote:

 On this, is the new white max hub better if you're still on broadband and not fibre?

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'better' for what?

The Max Hub is specified for WiFi 6 and we're told can handle more client devices than previous models.

Other benefits (booster 'pod' loan, Parental Controls and 'enhanced security') come from the Wifi Max subscription add-on service, not the Hub hardware.

[Matt+Aspinell]

I need a reply that helps the average household and not someone that has a clue what wifi 6 means or client hubs!

Is the new hub better at getting a good wifi signal to all your devices? Is it worth paying another £8/month and why do you have to pay a monthly fee?

Virgin is looking good about now!

[TimmyBGood]

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@Matt+Aspinell wrote:

Is the new hub better at getting a good wifi signal to all your devices?

Possibly, if those devices are also WiFi 6.  Repeated posts in this forum suggest some users experience poorer  wireless coverage with Max compared to previous generation hardware.

Is it worth paying another £8/month

Probably not for FTTC

and why do you have to pay a monthly fee?

Because that's the Sky business model

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[TimmyBGood]

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@Matt+Aspinell wrote:

I need a reply that helps the average household and not someone that has a clue what wifi 6 means or client hubs!

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WiFi is inherently somewhat complex and rather unpredictable: there's really no way around that.