@Vrtw the result you see intially is from the last routine test you have to click to run the test to see the current position. It can tell you that there is a known fault affecting your area. If it says everything is fine power down your hub for 20 seconds then restart it.
Watch the leds as the hub boots they key one is the internet connection light until that is green your hub has not conected properly if it stays amber there is an issue between the exchange and the hub. If the internet light is green but the voice light if you have one stays amber and nothing connects its a fault at Sky's end. In either case report it to Sky.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
