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This discussion topic has been answered Discussion topic: WiFi connection in some rooms

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This message was authored by: RS262

WiFi connection in some rooms

My WiFi is good but I still can't get a great signal in some rooms. Do I need a extender? 


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This message was authored by: caesarome Answer

Re: WiFi connection in some rooms

Posted by a Superuser, not a Sky employee. Find out more

@RS262 

You might do as a poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

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This message was authored by: caesarome Answer

Re: WiFi connection in some rooms

Posted by a Superuser, not a Sky employee. Find out more

@RS262 

You might do as a poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: RS262

Re: WiFi connection in some rooms

Thanks, have contacted Sky and they will send me a pod.

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