WiFi connection drops

[Willcane]

Since installing our new WiFi it seems to drop signal intermittently throughout the day.

[JimM1]

@Willcane If you are not sure what is happening, try the service checker to see what it shows to you!

https://www.sky.com/servicechecker

or if you wish look at this below for any visual check's! and what you can do!

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...