WiFi connection dropping

[Mel53]

My internet connection keeps dropping to my sky box and devices. Atleast every 20 minutes and sometimes every 5 minutes. I have ran tests I've tried resetting the box I've tried plugging things out and switching off for 5 minutes. Nothing is working. This has gotten worse since I upgraded my WiFi speed.

[Tom-W19]

Hi @Mel53 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147