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Discussion topic: WiFi connection dropping out constantly

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This message was authored by: Dave2601

WiFi connection dropping out constantly

Our WiFi connection keeps dropping for a few minutes then coming back. Speed is decent enough when we have it but drops out a few times a day. 
This has got worse since the cable to our property was repaired by Openreach, it should have been replaced but has not been. 
this is causing massive problems as I work from home and do not have a reliable internet connection.

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This message was authored by: LJB-C

Re: WiFi connection dropping out constantly

Posted by a Sky employee

Hello @Dave2601, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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