It is frustrating to see that the replies in this discussion seem to focus on finding workarounds or possible issues with individual devices and mobile operators, rather than encouraging Sky to properly investigate the underlying problem.
This discussion started in January 2025, and yet the same Wi-Fi Calling issue is still present today, in September 2026. In my case, the problem is also clearly reproducible: Wi-Fi Calling can stop working even though the Wi-Fi connection itself remains stable and fully functional.
At this point, after more than a year and a half of reports, it should no longer be treated as an isolated iOS, device or mobile operator issue. The fact that similar problems continue to be reported by Sky Broadband customers makes it reasonable to investigate whether there is an underlying issue with Sky’s router or network configuration.
I think Sky Support should take these reports seriously and investigate the problem at network level instead of continuing to suggest individual workarounds. The fact that the issue can still be reproduced today suggests that whatever is causing it has not actually been resolved.
:::writing
