WiFi but no internet

[Sorasit]

My sky broadband hub has WiFi but it isn't picking up any internet connection whatsoever and it has been like this since Thursday – it could  be the weather? Anybody experiencing the same ?

[TimmyBGood · Accepted solution]

@Sorasit 

That would suggest your address has lost its external connection, and so you need to log a fault with Sky for Openreach attention.  Given the weather there is likely to be a significant waiting list.