15 Jun 2023 10:46 AM
Looking to get a WiFi booster, trying to get hold of Sky customer service is a nightmare so turning to you.
m can any online WiFi booster work with a Sky router box? Only had it a couple of months so it's a new router. Do I need a sky booster or would any do?
15 Jun 2023 10:50 AM
Posted by a Superuser, not a Sky employee. Find out moreNo you cant order them online unfortunately.
You also cant just buy them ad-hoc from Sky, you need to have the broadband boost addon for your package, do you have this?
15 Jun 2023 10:55 AM
No I don't ☹️
do you know the cost of this per month?
15 Jun 2023 11:00 AM
Posted by a Superuser, not a Sky employee. Find out moreIts £5 per month.
If you dont want to pay the monthly subscription you could look at purchasing one from well known online shopping sites that start with A & E
15 Jun 2023 11:02 AM
So if I did buy one from one of these well known online sites, which would you suggest and it would definitely work with the sky box?
15 Jun 2023 11:09 AM
Posted by a Superuser, not a Sky employee. Find out moreAssuming you have the latest router named 'Sky Broadband Hub' from this page
https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have
Then you want the booster name 'Sky Broadband booster' from this page
https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with
Otherwise if you have the Sky Q hub then you want the Q booster.
15 Jun 2023 11:12 AM
Thank you for your help, one last question. Does it need to be a Sky product, or would a non Sky booster work?
15 Jun 2023 11:15 AM
Posted by a Superuser, not a Sky employee. Find out moreDepends what type you were considering. If you mean the plug-in 'extenders' then I wouldnt even bother, they tend to perform poorly and the Sky hub doesnt play nice with a lot of them.
If you mean a dedicated AP (Access Point) then yes that would work fine
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