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This discussion topic has been answered Discussion topic: WiFi booster

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This message was authored by: JamesDA1998

WiFi booster

Hi, We had the 500 gigafast broadband installed a couple of weeks ago. However we can't get signal at back of house. In our garden office or converted garage office. How can we get a booster for the garden area? Thank you

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This message was authored by: caesarome Answer

Re: WiFi booster

Posted by a Superuser, not a Sky employee. Find out more

@JamesDA1998 wrote:
However we can't get signal at back of house. 

if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here however this doesn't cover gardens or external rooms, buildings or structures, like sheds or garden offices:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

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This message was authored by: JamesDA1998

Re: WiFi booster

Not gigafast * but the 500
This message was authored by: caesarome Answer

Re: WiFi booster

Posted by a Superuser, not a Sky employee. Find out more

@JamesDA1998 wrote:
However we can't get signal at back of house. 

if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here however this doesn't cover gardens or external rooms, buildings or structures, like sheds or garden offices:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

Reply
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