Discussion topic: WiFi and internet not working

Reply

This message was authored by JessicaEvans123

WiFi and internet not working

Reply

All Replies

This message was authored by Highlinder

@JessicaEvans123 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Similar content

Subject

Author

Posted

WiFi not working

‎10 Apr 2024 04:12 AM

Internet not working - Yorkshire

‎15 Oct 2024 07:01 AM

Internet not working - Hove

‎12 Dec 2024 12:59 AM

WiFi-calling stopped working

‎28 Jan 2025 04:02 PM

Search Sky Community

Start a new discussion

On average, new discussions are replied to by our users within 4 hours