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Discussion topic: WiFi Max device list, missing item

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This message was authored by: mormegil

Re: WiFi Max device list, missing item

I had heard in advance of the problems with ring doorbells and the connections of the max hub so avoided that with the same ssid

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This message was authored by: Mattcarpenter82

Re: WiFi Max device list, missing item

I have a ring doorbell, but not a single issue with that!

This message was authored by: mormegil

Re: WiFi Max device list, missing item

At least that's something

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This message was authored by: Mattcarpenter82

Re: WiFi Max device list, missing item

I have so many devices coming and going on my list on the MySky app, its crazy. You'd think it was an open network in Maccy D's!

 

I'd also like to know why an item that is no more than 30cm away from the hub, has connected to a max pod some 20mtrs away!

 

The hubs are quite unsteady when stood arent they!

This message was authored by: mormegil

Re: WiFi Max device list, missing item

That they are I am tempted to blue tac or command strip it to the floor but my cats would see that as a challenge lol

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This message was authored by: Mattcarpenter82

Re: WiFi Max device list, missing item

Perhaps stick them to the floor? 🤣

 

I'm going to compare my 192.168.0.1 connected devices to the ones on the app tomorrow.

 

Have you ever logged in that way?

This message was authored by: mormegil

Re: WiFi Max device list, missing item

Not with the max hub I haven't 

This message was authored by: Doc5907

Re: WiFi Max device list, missing item

Posted by a Superuser, not a Sky employee. Find out more

@Mattcarpenter82 wrote:

Perhaps stick them to the floor? 🤣

 

I'm going to compare my 192.168.0.1 connected devices to the ones on the app tomorrow.

 

Have you ever logged in that way?


@Mattcarpenter82 

 

I have Sky fibre & Max hub with a Sky Q box connected by Ethernet, see attached screenshot of hub connections on the Web gateway.

 

Capture.JPG

 

Strangely, both the bottom two in the list are the Sky Q box and obviously only have one (and no minis) so no idea why it comes up twice.

 

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
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This message was authored by: Mattcarpenter82

Re: WiFi Max device list, missing item

So, I have just performed this check - and I can confirm all devices that are on both gateway log in and app match.  There are more on the gateway that I am unable to identify.

 

Also devices connected to the Pod are in the disconnected/offline list.

 

I still have no idea where my sky box is, as still on wifi, it hasnt shown up on the app, but it is on the list of the offline devices on the Router by IP check.  MAC however does not match those in the status page of the Q box.

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