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Discussion topic: WiFi Keeps Dropping Out

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This message was authored by: cat2002

WiFi Keeps Dropping Out

Every 5 or so minutes my phone, laptop and tv seem to lose the wifi for a minute or two then they reconnect. This is a new problem since Sunday but I've tried resetting the devices and forgetting and readding the network but no luck.

 

All devices are working fine both on my data and on the work wifi so it's definitely a network issue. 

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This message was authored by: Danz994

Re: WiFi Keeps Dropping Out

Posted by a Sky employee

Hi there @cat2002 Thanks for your first post on the Community forum.

I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

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