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Discussion topic: WiFi Issues

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This message was authored by WiFi10 This message was authored by: WiFi10

WiFi Issues

The system says the WiFi looks good but it is terrible. For the last week (as never before), we cannot use WiFi in the bedrooms anylonger. Signal seems to have dropped its reach and is not working in the bedrooms although and is now only working in the living room where the router is located. 

 

We please need a solution as soon as possible.

 

Many thanks

 

Harold Callo / Despoina Arslanidi

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: WiFi Issues

Posted by a Sky employee

Hi @WiFi10 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Androidflyer6 This message was authored by: Androidflyer6

Re: WiFi Issues

This is happening to me now. I've done service checker and it's reporting everything is working but we have no WiFi or network.
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