Discussion topic: WiFi Continually dropping
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Message posted on 11 Dec 2024 12:33 PM
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WiFi Continually dropping
I am orking from home and continually being disconnected. I am in the same room as the wi-fi extender pod too! I need an engineer out to test teh wi-fi signal strength in the house as per the terms of my contract.
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All Replies
Message posted on 12 Dec 2024 10:17 AM
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Re: WiFi Continually dropping
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 12 Dec 2024 05:56 PM
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Re: WiFi Continually dropping
The good news is that I got a visit from a wonderful Sky engineer, Cara, today and she fixed the issue and I am now getting close to 400mps on my laptop!!
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