WiFi Connection

[GeorginaB11]

I've upgraded the sky broadband to full fibre gigafast due to issues with poor connection on my ring door bell, and certain rooms. This has not helped, I've ran tests and saying it's all good. But still getting poor connection/no connection on the ring door bell. I live in a 2 bed masionette and poor connection or my mobile doesn't connect in certain rooms in the property. Could someone help please? 

[TimmyBGood]

@GeorginaB11 

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.