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Discussion topic: WiFi Connection

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This message was authored by: Beverleyherbert

WiFi Connection

My phone has no WiFi connection despite my hub not showing any issues n I've tried to fix it myself but not got anywhere can you please help me to fix the problem
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This message was authored by: Chrisee

Re: WiFi Connection

Posted by a Superuser, not a Sky employee. Find out more

@Beverleyherbert are your other devices connecting normally? If so then its an issue with the phone a common issue is a phoneif not accepting the WiFi password if thst apples tell the phone to forget the connection, power down the phone and tgen restart it whichclearsctge memory andcadd tge connection from scratch.

 

If thst doesn't apply post again with details of the phone and the colour of your hub. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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