Discussion topic: WiFi Connection dropouts
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Message posted on ‎12 Dec 2024 06:27 AM
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WiFi Connection dropouts
My setup is a sky q box and 3 minis. Router is upstairs as that is where the connection comes into the house. The mini boxes frequently freeze and it is driving me mad. I am presuming it is a broadband issue as it happens to all the minis. I have plugged in a wifi repeater (non sky) but not really helped. Anyone got any ideas? Thanks
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Message posted on ‎12 Dec 2024 06:45 AM
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Re: WiFi Connection dropouts
@Loobs72 Q minis only work when the main Q box is powered and not in eco standby mode they dont require internet access to watch live TV . I would call Sky as they should sort issues with Q boxes losing connection either by sending you a booster (your current boister cannot work so disconnect it) or by arranging for an engineer to call.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on ‎12 Dec 2024 06:39 PM
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Re: WiFi Connection dropouts
The main sky q box is definitely not in eco mode. Is it a tv or broadband engineer I need?
Message posted on ‎13 Dec 2024 02:58 PM
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Re: WiFi Connection dropouts
Anyone know if I need a tv or broadband engineer for this? I have a tv engineer booked for next week but I'm not sure if it is tv I need.
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