Wi fi not connecting

[Philip+Penglase]

Router name is displayed phone computer not connecting to wi fi.

reset router corrects problem. Keeps happening.

[JimM1]

@Philip+Penglase What hub are you using!

[Philip+Penglase]

Sky max hub 2 (white)

[JimM1 · Accepted solution]

@Philip+Penglase Take a look at the link below and you may have to use your app to lower the wireless security on the hub!

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a

[MNaff]

How to reset the router

[JimM1]

@MNaff Few way's but older hubs, reset button at the back, and the Max 30 second press on the wps button!

https://www.sky.com/help/articles/change-wifi-max-hub-settings-a