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Discussion topic: Wi-fi keeps dropping out
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This message was authored by: Phillilpa
Message posted on 07 Aug 2026 02:49 PM
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Wi-fi keeps dropping out
Hello, we are new customers, just over a month, if that. I am working from home and the Internet keeps cutting out. We were assured this Internet was good enough for our needs. Please can you check if there are any issues and look to help resolve this please. Thank you.
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This message was authored by: SuperMatt
Posted by a Sky employee
Message posted on 08 Aug 2026 09:38 AM
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Re: Wi-fi keeps dropping out
Hello, @Phillilpa. I'll send you an invite to a private chat shortly and we can help you.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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