Wi fi issues

[BigAnd]

Wi fi keeps dropping to 4g. Ran checker and it says all ok. Rang sky and they checked and said there is an issue with the in home set up. Doesn't tell you what the issue is though. 

[Greenfingers001]

Hi there @BigAnd , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147