Wi-fi drama

[Tech+Challenged]

I have Sky broadband my desktop hardwired is running super slowly and my phone and laptop won't log on or say 'connected to broadband but no internet access'. I did the online check but Sky says there is nothing wrong any suggestions on what I do next?

[Tom-W19]

Hi @Tech+Challenged 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks