Discussion topic: Wi fi connection drops from all devices
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Message posted on 02 Sep 2026 09:04 AM
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Wi fi connection drops from all devices
Wi fi connection has been dropping from all devices , disconnecting from my wife's phone all the time , streaming services are difficult to watch as connection drops , WPS button on hub doesn't work when connecting to sky box so have to reset manually , I now know broadband password of the top of my head as I have had to use it to reset connection so many times
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Message posted on 03 Sep 2026 09:50 AM
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Re: Wi fi connection drops from all devices
Hi @ARoth, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.
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