0

Discussion topic: Wi-Fi

Reply
This message was authored by: JoeSackettBigNose

Wi-Fi

Sky wi-fi dosent work, very bad range on wi-fi dosent work on the other side of house/ upstairs. Xboxes don't connect properly and keep getting kicked off the wi-fi with connection issues. Very bad speed when downloading games and whenever more than 4-5 devices connected

Reply

All Replies

This message was authored by: TimmyBGood

Re: Wi-Fi

Posted by a Superuser, not a Sky employee. Find out more

@JoeSackettBigNose wrote:

Sky wi-fi dosent work, very bad range on wi-fi dosent work on the other side of house/ upstairs. 


Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply