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Discussion topic: I'm moving home. If completion dates change, can I change the date broadband is installed?

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This message was authored by: Affie21

I'm moving home. If completion dates change, can I change the date broadband is installed?

I'm moving home and I think the completion date is being pushed back. I already have sky/Broadband installing booked for a day I thought I'd be moving in. If I need to change the date a sky and open reach engineer comes to my new home, is this possible?

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This message was authored by: Highlinder

Re: I'm moving home. If completion dates change, can I change the date broadband is installed?

Posted by a Superuser, not a Sky employee. Find out more

@Affie21  If you have set a home move date you can change it. But you would have to speak to Sky about the change date and give them plenty notice.

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This message was authored by: Affie21

Re: I'm moving home. If completion dates change, can I change the date broadband is installed?

Thank you. Unfortunately, we are being messed around by other solicitors within the chain, so doesn't look like the proposed completion date will be met.

This message was authored by: TimmyBGood

Re: I'm moving home. If completion dates change, can I change the date broadband is installed?

Posted by a Superuser, not a Sky employee. Find out more

@Affie21 

 

Worth noting that realistically the system doesn't have much flexibility.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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