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Discussion topic: Wi-Fi router

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This message was authored by: JoleneCanavan

Wi-Fi router

The wire that plugs into the Wi-Fi router and plugs into the wall has blown up and snapped in half and now we are left with no Wi-Fi. 

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This message was authored by: JimM1

Re: Wi-Fi router

@JoleneCanavan That would be a serious problem if it has blown up, as it is not a high voltage or high current cable and it is just not like it to happen so be extremely cautious!!!!

 

Call sky and report a fault but fairly sure they will replace both the PSU and the sky Hub at the same time!

 

Take a look at the link below and say what hub you see from the pictures is yours!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

 

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