30 Jul 2023 11:20 AM
Hi,
I am having issues with intermittent internet connection. Thursday through Monday none of my devices will connect to the router despite the router appearing to be working correctly (all lights on). I have tried restarting devices and the router and sometimes get a connection but it only lasts 5 minutes before losing connection. This is affecting all my devices including my sky tv box.
Any advice would be greatly appreciated.
30 Jul 2023 12:07 PM
Posted by a Superuser, not a Sky employee. Find out more@RuthB57 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion