Wi-Fi not working

[Johall82]

my Wi-Fi has stopped working. I've had lots of trouble with Sky lately. I have a bill of £116 for early termination of the TV Services. I want to know if you've turned off my streaming services. Also who gave you permission to do this?

[Me134]

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@Johall82 wrote:

my Wi-Fi has stopped working. I've had lots of trouble with Sky lately. I have a bill of £116 for early termination of the TV Services. I want to know if you've turned off my streaming services. Also who gave you permission to do this?

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We're only other customers here I'm afraid, you'll need to phone or chat with Sky directly. Either 150 on a Sky broadband landline or Sky mobile or have a look at https://www.sky.com/help/articles/contacting-sky

Have you checked your bills perhaps and looked at future bills especially?

[Daniel0210]

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@Johall82 wrote:
I want to know if you've turned off my streaming services. Also who gave you permission to do this?

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Hi @Johall82 

You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers.

Unless you've cancelled your broadband/Talk subscription or initiated a one touch  switch is shouldn't have been cancelled.