Wi-Fi keeps dropping out in Shropshire

[Janybear]

I live near craven arms in Shropshire and my wife is dropping out a lot tonight 

[Chrisee]

@Janybear check if your hub is losing connection by checking its leds, see  https://www.sky.com/help/articles/hub-lights-explained-start . If the connection is dropping it is likely to be a fault on that line rather than an issue affecting a wider area. You can call Sky but it is unlikely thst the fault will be dealt with until next week due to the holiday. A lot of these issues do get sorted by the automatic systems managing the line.