2

This discussion topic has been answered Discussion topic: Lan cable

Reply
This message was authored by: Ionut05

Lan cable

I have lan cable for my pc and when I plug in on my router it's doesn't fit at all I try to pu on openreach router and it's works I think to problem is with the router please can you fix that for me I must do my work but without connection how I can work... send me a new router maybe or I don't know... 


Best Answers
This message was authored by: TimmyBGood Answer

Re: Lan cable

Posted by a Superuser, not a Sky employee. Find out more

@Ionut05 

 

RJ45 plugs and ethernet sockets are manufactured to a global standard specification: it's incredibly unlikely that they won't fit together unless something is physically damaged.

 

RJ11 plugs will approximately fit in RJ45 sockets but won't work.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: GD1

Re: Lan cable

Posted by a Superuser, not a Sky employee. Find out more

@Ionut05  Are you using the correct ethernet ports (the yellow ones) on the hub?

 

hub.jpg

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood Answer

Re: Lan cable

Posted by a Superuser, not a Sky employee. Find out more

@Ionut05 

 

RJ45 plugs and ethernet sockets are manufactured to a global standard specification: it's incredibly unlikely that they won't fit together unless something is physically damaged.

 

RJ11 plugs will approximately fit in RJ45 sockets but won't work.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Did this answer not help you?

Reply