Wi-Fi issues

[MrsGB]

Hello. We have just had Sky broadband and TV installed. The wifi is not working as we as our previous provider and often work MS teams meetings for both myself and my partner freeze for short periods. I've had to move rooms for some meetings when the signal keeps dropping. I'm tying on my phone right now which is connecting via 4G as there is no signal in my home office. Can you help please

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147