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Discussion topic: Wi-Fi. drops

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Ilario
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This message was authored by Ilario This message was authored by: Ilario

Wi-Fi. drops

‎20 Mar 2024 10:29 PM

My wi-fi drops from time to time 

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wi-Fi. drops

‎21 Mar 2024 10:38 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ilario 

Please post your router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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Ilario
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Re: Wi-Fi. drops

‎21 Mar 2024 11:01 AM

Ilario_0-1711018876761.png

 

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wi-Fi. drops

‎21 Mar 2024 11:07 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ilario 

I can see from your stats that your connection dropped approx 1hr51mins before you took the screenshot. Other than that your line connection looks perfect which is odd.

 

Are you using the Sky supplied microfilter & adsl cables? Are they all snugly connected?

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Ilario
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Re: Wi-Fi. drops

‎21 Mar 2024 11:54 AM

Actually I haven't been supplied of any micro filter by sky. I'm using one of my own.

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wi-Fi. drops

‎21 Mar 2024 12:25 PM

Posted by a Superuser, not a Sky employee. Find out more

@Ilario 

Sky did actually stop supplying them by default so that is entirely possible. 

You may want to get a new one just to rule out a faulty filter.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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