Broadband
0

Discussion topic: Wi-Fi. drops

Reply
Ilario
What's this?
This message was authored by Ilario This message was authored by: Ilario

Wi-Fi. drops

‎20 Mar 2024 10:29 PM

My wi-fi drops from time to time 

Report post
Post 1 of 6
336 Views
Reply
0 Likes
Reply

All Replies

jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wi-Fi. drops

‎21 Mar 2024 10:38 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ilario 

Please post your router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 2 of 6
300 Views
Reply
0 Likes
Ilario
What's this?
Topic Author
This message was authored by Ilario This message was authored by: Ilario

Re: Wi-Fi. drops

‎21 Mar 2024 11:01 AM

Ilario_0-1711018876761.png

 

Report post
Post 3 of 6
295 Views
Reply
0 Likes
jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wi-Fi. drops

‎21 Mar 2024 11:07 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ilario 

I can see from your stats that your connection dropped approx 1hr51mins before you took the screenshot. Other than that your line connection looks perfect which is odd.

 

Are you using the Sky supplied microfilter & adsl cables? Are they all snugly connected?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 4 of 6
292 Views
Reply
0 Likes
Ilario
What's this?
Topic Author
This message was authored by Ilario This message was authored by: Ilario

Re: Wi-Fi. drops

‎21 Mar 2024 11:54 AM

Actually I haven't been supplied of any micro filter by sky. I'm using one of my own.

Report post
Post 5 of 6
282 Views
Reply
0 Likes
jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wi-Fi. drops

‎21 Mar 2024 12:25 PM

Posted by a Superuser, not a Sky employee. Find out more

@Ilario 

Sky did actually stop supplying them by default so that is entirely possible. 

You may want to get a new one just to rule out a faulty filter.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 6 of 6
271 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion