0

Discussion topic: Wi-Fi drops off

Reply
This message was authored by: Moggie64

Wi-Fi drops off

What help is there to boost the Wi-Fi in my house ? The signal drops off in a room on the ground floor and first floor ... 

making the internet hard work at times 

I live in a rural area 

Please help !!

Reply

All Replies

This message was authored by: caesarome

Re: Wi-Fi drops off

Posted by a Superuser, not a Sky employee. Find out more

@Moggie64 

A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.


Alternatives are homeplugs or your own mesh network.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply