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Discussion topic: Wi-Fi dropping.

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This message was authored by: Holty2305

Message posted on ‎24 Oct 2024 12:00 PM

Wi-Fi dropping.

My Wi-Fi drops from my laptop when working from home. Main issue is when I'm on a teams call, it freezes and I have to refresh connection.

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎24 Oct 2024 12:09 PM

Re: Wi-Fi dropping.

Posted by a Superuser, not a Sky employee. Find out more

@Holty2305  black or white router from Sky?

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This message was authored by: Holty2305

Message posted on ‎24 Oct 2024 12:12 PM

Re: Wi-Fi dropping.

Black. I have a sky glass tv and it loses connection once in a blue moon but laptop is so bad boss saying might not be able to continue working from home.

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Superuser
This message was authored by: Highlinder

Message posted on ‎24 Oct 2024 12:13 PM

Re: Wi-Fi dropping.

Posted by a Superuser, not a Sky employee. Find out more

@Holty2305 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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