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Discussion topic: Wi-Fi drop

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This message was authored by: NaasCustomer

Wi-Fi drop

Naas area, customer a few months, all good at the start but now I lose Wi-Fi on a regular basis, 3 times on Saturday as an example, each time apart from the nuisance I lose my alarm connectivity.

 

I have reset the hub

 

is this a known issue in the Naas area ?

 

 

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This message was authored by: Chrisee

Re: Wi-Fi drop

Posted by a Superuser, not a Sky employee. Find out more

@NaasCustomer   If there is an area issue Sky's service checker in the My Sky app should tell you. However it is more likely to either be an issue with your broadband line or an issue with WiFi in your home. If the service checker is not helping I would suggest you call Sky.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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