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Discussion topic: Wi-Fi drop out

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This message was authored by: Marknton

Wi-Fi drop out

my sky Q box continually has an issue connecting to the network. It says there's a problem finding the Q box on the network. It drops out at least 2 to 3 times a night. It's been going on there three or four days after to reset it or sit here for half an hour Waiting for it to come back starting to get really annoying. 

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This message was authored by: Addie15

Re: Wi-Fi drop out

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
 

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