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Discussion topic: Wi Fi connection
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This message was authored by: Abis1
Message posted on 15 Jan 2026 03:06 PM
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Wi Fi connection
There has been a break / breaking in WiFi connectivity for rhe last fews weeks. Please check and explain what is going on.
It has been particularly disruptive since the 14 January.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 15 Jan 2026 04:22 PM
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Re: Wi Fi connection
@Abis1 you are not talking to Sky by posting in the forum so nobody can do as you ask. However if you run the Service Checker in the My Sky app itvcan check the line to see if there are faults. If it finds something it can offer to book an engineer. Alternstively call Sky and speak to an agent who will run similar tests.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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