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Discussion topic: Wi-Fi connection dropping out

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This message was authored by Pip31 This message was authored by: Pip31

Wi-Fi connection dropping out

Hi, I have been having issues with my wife for a couple of weeks. I work from home and the connection keeps dropping out when on a 'call', multiple times. Sometimes every minute. Hoping someone knew the solution. My router stats are below if that helps:

 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wi-Fi connection dropping out

Posted by a Superuser, not a Sky employee. Find out more

Hi @Pip31 

Your stats do not show any issues in terms of speed or drop outs so the issue has to be WiFi conditions. Have a look at this guide on how to improve WiFi. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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