Wi-Fi **bleep** issues

[Unhappycustome]

I just want to speak to an actual person!! As a paying customer this is ridiculous!!! I have been having problems with my Wi-Fi for almost 2 months now !! It keeps cutting out and even when I'm on it it's incredibly slow !! This is not what I payed for. Even when you go onto the website it just takes you through to the troubleshooting page and says theirs no issues... when there clearly is. My partner can't even work from home because of this !

You can call us any time of the day at multiple times yet I can't speak to you when I actually need to.. 

absolute joke @Sky 

[Daniel0210]

@Unhappycustome 
In case you aren’t aware you’re not automatically contacting Sky Customer Services by posting on the forum. We are customers trying to help other customers. The person you've tagged is a customer who is perhaps regretting choosing that particular name.

If you post your router stats as per the below link someone on here may be able to advise you.

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717 

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.