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Discussion topic: Why havent i had the discount taken off on sky broadband

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Vheady
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Why havent i had the discount taken off on sky broadband

‎28 Sep 2022 07:32 PM

It's showing on my bill that ur charging me £32.50 for sky broadband, I was told cause I revice benefits I wud only have to pay £20 

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Why havent i had the discount taken off on sky broadband

‎28 Sep 2022 07:37 PM - last edited: ‎28 Sep 2022 07:38 PM

Posted by a Superuser, not a Sky employee. Find out more

@Vheady 

Presumably you are on Universal Credit. If you have applied to have Sky Broadband Basics I'm not sure how long the change over takes. You may have to call Sky to find out. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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