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Discussion topic: Why do I have 2 wifis

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This message was authored by marizeye This message was authored by: marizeye

Why do I have 2 wifis

I have the option of connecting to a sky wifi or a Nowtv wifi from the same router, and have no idea why.  I'd prefer to always connect to the sky one as all my devices were set up for that (and some won't work on the nowtv setting), but now when I try to connect to the sky one it tells me it isn't available.  I've never asked to be connected to nowtv.  What is going on and what should i do about it?  Thanks

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Why do I have 2 wifis

Posted by a Superuser, not a Sky employee. Find out more

@marizeye 

 

Who do you pay for the broadband?

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
marizeye
Topic Author
This message was authored by marizeye This message was authored by: marizeye

Re: Why do I have 2 wifis

I pay sky.  Also, no idea how I'm getting Nowtv at the moment, as I only have 1x flashing orange light on the router!

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Why do I have 2 wifis

Posted by a Superuser, not a Sky employee. Find out more

@marizeye 

 

Where you ever with Now broadband and what hub have they given you?

 

What broadband package have you taken out with sky and what hub have they given you? 

 

Do either work?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
marizeye
Topic Author
This message was authored by marizeye This message was authored by: marizeye

Re: Why do I have 2 wifis

I was never with nowtv and don't know what hub I have - also don't know if it works, eg it's a mystery to me why the router does not seem to be working properly, yet I'm online with no problems.  I guess I'll have to try to get someone from sky to sort this, I found some chat page that I'll try tomorrow

marizeye
Topic Author
This message was authored by marizeye This message was authored by: marizeye

Re: Why do I have 2 wifis

It is a sky router with sky details - password etc

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Why do I have 2 wifis

Posted by a Superuser, not a Sky employee. Find out more

@marizeye 

 

Give sky a call on 150 from your sky landline or

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
marizeye
Topic Author
This message was authored by marizeye This message was authored by: marizeye

Re: Why do I have 2 wifis

Will do, many thanks

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