08 May 2024 08:00 PM
I have the option of connecting to a sky wifi or a Nowtv wifi from the same router, and have no idea why. I'd prefer to always connect to the sky one as all my devices were set up for that (and some won't work on the nowtv setting), but now when I try to connect to the sky one it tells me it isn't available. I've never asked to be connected to nowtv. What is going on and what should i do about it? Thanks
08 May 2024 08:01 PM
Posted by a Superuser, not a Sky employee. Find out more
Who do you pay for the broadband?
08 May 2024 08:05 PM
I pay sky. Also, no idea how I'm getting Nowtv at the moment, as I only have 1x flashing orange light on the router!
08 May 2024 08:12 PM
Posted by a Superuser, not a Sky employee. Find out more
Where you ever with Now broadband and what hub have they given you?
What broadband package have you taken out with sky and what hub have they given you?
Do either work?
08 May 2024 08:21 PM
I was never with nowtv and don't know what hub I have - also don't know if it works, eg it's a mystery to me why the router does not seem to be working properly, yet I'm online with no problems. I guess I'll have to try to get someone from sky to sort this, I found some chat page that I'll try tomorrow
08 May 2024 08:25 PM
It is a sky router with sky details - password etc
08 May 2024 08:27 PM
Posted by a Superuser, not a Sky employee. Find out more
Give sky a call on 150 from your sky landline or
Contact sky as below
Follow the link and choose need more help
https://www.sky.com/help/home/
If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland
08 May 2024 08:31 PM
Will do, many thanks
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