Why am I not being offered G.Fast Speeds?

[TimmyBGood]

@mae-3 

Quite possibly, but not if there isn't an ISP left who thinks it's worth their while to list it as a product...

[Chrisee]

@JH441 I quickly checked with a Sky contact who should know if G.Fast sales have been stopped and he doesn't so is checking further. If you checked online availability try calling but you may have to get an experienced agent to check if an order can go through. Sky have products which are no longer advertised but can be bought if you know to ask.. 

[TimmyBGood]

@JH441 @mae-3 

I'll pop a question into the other forum to see if the Sky staff can find out (and if they are allowed to tell us) whether Sky has stopped reselling G.fast for new installation, or if what @JH441 is seeing is some different glitch.

Edit: @Chrisee has done so.

[TimmyBGood]

@mae-3 @Chrisee 

I'd note the BT Broadband forums have been populated with similar questions since last September when BT quietly dropped the product for new subscribers despite ongoing wholesale availability.

[JH441]

Thanks for the responses!

Unfortunately for us faster speeds have only recently become a requirement seems if this had have been a few months ago I'd have been okay!

Will be interesting to see if Sky come back and say it is possible despite no longer be advertised thanks for asking the question!

Due to our location I highly doubt we will be upgraded to FFTP anytime soon so if Sky can't provide us with G.Fast we may have to move to antother provider

[mormegil]

Sky has never openly offered Gfast

it would be listed under ultrafast when you try and put through on order for your postcode.

Sky only sell one type of fast but it the openreach checker has it listed as less than 100Mbps then the service cannot be sold as it would not meet openreach's minimum requirements

have you tried sky.com to see what it's shows you as available to order?

[mae-3]

@mormegil 

The OP has posted the BT Openreach wholesale results and it shows a potential speed of 200Mbps downstream for G.fast

[JH441]

@mormegil 

Sky state that I am currenly on the fastest that they can offer me. This was also the case when I signed up 15 months ago.

If I go on Uswtich with my address is seems Talk Talk and Shell would potentially offer me G.Fast based on these speeds. All other porviders show 75mb or less.

[Chrisee]

@JH441 I would avoid Shell as they are in the process  selling  their broadband business to Talk Talk. Hope Talk Talk can actually supply the service.

Best of luck

[mae-3]

@JH441 

TalkTalk routers are pretty good from all accounts of the ones I've seen and set up, and better than Sky's earlier offerings. And the price is usually pretty good for their services.

[TimmyBGood]

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@mormegil wrote:

Sky has never openly offered Gfast

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I'd suggest a slight correction: they just never made it entirely clear that their Ultrafast 1 was sold over both FTTP and G.fast (and that this is why there are two different versions of the Sky Broadband Hub, with the 204 having a G.fast modem)

As always, this apparent reflex instinct to 'not confuse the customer' with too much information ends up doing exactly that in its absence.